Internal Business Platforms
Give people a shared place to work, with the information, permissions and workflows they need.
- Operational tools and dashboards
- Role-based portals and workflows
- Connections to existing systems
Your business.
Your logic.
Your platform.
We design, build and deploy custom platforms. For the people running your business and the customers using it.
Two decades of platform experience.
An AI-enabled approach to building what comes next.
Shape
Custom softwareComplex workflowsAPI integrationsAI, voice & chatDeployment & evolution
Real business.
Connected software.
For PetStore Direct, we built two distinct platforms. One connects AI phone support to Gorgias. The other brings website voice and chat together with Shopify and Gorgias.
AI call support, connected.
PetStore Direct · Gorgias integration
An AI call-support platform integrated with Gorgias.
Explore the platformVoice & chat. Sales & support.
PetStore Direct · Shopify + Gorgias
Website voice and chat AI, connected to Shopify and Gorgias.
Explore the platformThere’s a whole system behind the screen.
The visible interface is one part of the build. We design the workflows, data and connections that make it useful.
The experience
A customer booking, a team approval, a conversation with support. Design the interface around the job someone needs to finish.
The application logic
Who can do what, what needs approval and which action happens next. Business logic gives a custom platform its purpose. AI can assist within those boundaries.
The connected systems
Connect the platform to the systems that hold the important information. Define what is read, what is written and what happens if a connection fails.
The operating foundation
Deployment, visibility and maintenance belong in the plan. Agree who owns the system, how changes reach users and how the team spots problems.
Experience
Built around how
your business works.
Software for a process that is uniquely yours, a service you want to launch, or systems that need to work together.
Customer-facing Platforms
Turn a service or business model into software people can use, from portals to marketplaces and SaaS products.
- Customer and partner portals
- Marketplaces and listing platforms
- Subscription and SaaS products
AI & Business Automation
Connect voice, chat and automation with your operational tools, with human involvement designed into the workflow.
- AI voice and chat platforms
- Customer support integrations
- Commerce-connected experiences
Brief
We build platforms.
Then we use them.
CCP, our Content Creation Platform, connects creation, editorial work, publishing and measurement. It is both an internal TIN system and a product we’re developing.
Working with our own software keeps us close to the details that matter after the first release.
Inside our Content Creation PlatformExplore our platform projects
From the first question
to a working platform.
Interface design, programming and deployment belong in the same conversation. Here’s how we approach it.
Map
Map the work.
Understand the people, the workflow and the systems already involved. Define a first release that completes a real job.
Design the system.
Work through interfaces, data, permissions and integrations together. Make the difficult decisions visible before they become expensive.
Build & test.
Develop the platform in working increments. Test the journeys, the connections and the things that happen when a step fails.
Deploy & evolve.
Plan release, ownership and ongoing operation. Put the platform to work, then improve it around how people actually use it.
A long history. A clear focus.
Our work spans substantial platforms, WordPress and Webflow sites, and today’s connected AI systems. Custom platform development is where we put that experience to work now.
Have a business idea that needs real engineering?
Bring us the problem, the people and the systems involved. Let’s work out what your platform needs to do.
Discuss your platform