The Great Western Hotel, a charming bed and breakfast located in Paignton, Devon on the English Riviera, approached us with a challenge. Operating exclusively during the summer season, the hotel relied heavily on its digital presence to attract guests. However, their existing one-page website was outdated and lacked the features necessary to optimize their online booking system. They were dependent on booking.com and sought a more diversified and user-friendly solution for their reservations.
Our main challenge was to build an appealing and functional multi-page website to replace the hotel's existing one-page design. We needed to provide detailed information about each room to potential guests and encourage direct bookings through the hotel's own platform. Additionally, the hotel required an efficient channel manager to streamline the reservation process.