Services · Custom builds · Since 2004

AI consulting and custom development for teams that need the real thing.

A software studio that builds production systems. Thirty senior engineers, designers, and AI specialists — who design, build, and operate.

Fixed price · fixed scope · fixed timeline 130+ engagements shipped Accepting Q3 2026
01 / Platforms

Multi-tenant SaaS, marketplaces, internal tools

Real architecture, real data layers, real auth. Next.js, Postgres, Stripe, Vercel.

42platforms shipped
02 / AI & LLMs

Custom AI products and agent systems

Beyond ChatGPT wrappers — fine-tuning, evals, RAG, multi-stage pipelines.

38AI systems live
03 / Voice

Telephony-grade voice agents

Outbound + inbound voice AI on real PSTN. Twilio, Deepgram, low-latency.

14voice systems
04 / Commerce

E-commerce that actually converts

Shopify Plus, headless, custom checkout. From DTC to B2B catalogs at scale.

36stores delivered
01 · What we build

Three pillars. Real production work.

Platforms

Multi-tenant SaaS, marketplaces, custom CMS.

For clients who tried off-the-shelf and hit the ceiling.

PetStore Direct · 4-agent suite · commerce
AI systems

Agents, RAG pipelines, voice automation.

Real AI infrastructure — not prompt wrappers.

PetStore Direct · 4-agent suite · commerce
Konnect Global · cloud PBX · payment · onboarding
Commerce

Shopify Headless, AI chat, custom checkouts.

For stores that have outgrown off-the-shelf themes.

PetStore.Direct · DTC Shopify themes on request
02 · AI implementation services that ship

"AI implementation" does a lot of work in 2026. Here's what we mean by it.

Right tool for the job.

Not every problem needs an LLM. Sometimes it's a classifier, a rules engine, or just a search index.

Evals before we ship.

Every AI feature gets a benchmark suite. We measure accuracy, latency, and cost before launch.

Instrumented in production.

Every prompt, response, and tool call is observable. Model drift surfaces in hours, not weeks.

Designed for failure modes.

API down. Garbage outputs. Adversarial inputs. Designed for — not patched after.

We hand over the keys.

Docs, runbooks, eval suites, dashboards. Yours from day one — not held hostage.

03 · Productized offerings

A few of our most-requested builds. Done before, done faster.

Same engineering. Lower price because we've done it before.

Productized · Shopify

Shopify Chat & Automation plugin

AI sales agent for Shopify stores. Chat-to-checkout, customer support automation, draft orders.

$2,500 – $8,500 / month · depending on traffic volume
Read about the Shopify Chat plugin →
Productized · Shopify

Shopify themes — custom or rebuilt

Custom Shopify themes, conversion-optimized, accessibility-tested. Built for stores that need brand-true UI without the limits of off-the-shelf themes.

$25k – $60k · typically 4–6 weeks
Request a theme audit →
04 · What typical engagements look like

Real prices. On the page.

Bands below are typical, not absolute. We scope the actual price on the discovery call. No "contact us for pricing" without a number to anchor on.

  • Discovery & technical strategy

    2–4 weeks
    $15k $35k
  • Custom AI build

    Single agent or pipeline · 6–10 weeks
    $45k $120k
  • Platform build

    Multi-tenant SaaS, marketplace · 12–20 weeks
    $120k $400k
  • Voice automation

    AI voice agents on cloud carriers · 10–16 weeks
    $75k $250k
  • Shopify Headless build

    8–14 weeks
    $60k $180k
  • Ongoing operate / improve

    Monthly retainer
    $8k $25k/ month
Typical engagement bandAll prices in USD · scoped on discovery call · fixed-price contracts
05 · Recent work

Three builds, three different problem shapes.

06 · How we engage

Discovery, scoped build, delivery. In that order.

Most engagements follow the same four-step rhythm. The scope is specific because the discovery was specific.

  1. 01Discovery
    45 minutes Free

    Listen, ask, decide honestly.

    We sit with you, hear the problem, ask hard questions, and say honestly whether this is something we should build. ~30% of calls end with us recommending someone else.

  2. 02Scoped proposal
    1–2 weeks

    Fixed price. Fixed scope. Fixed timeline.

    If it's a fit, we produce a scoped proposal with a fixed price, a fixed timeline, and a fixed deliverable. No "time and materials". No "let's see how it goes".

  3. 03Staged build
    4–16 weeks typical

    Two-week sprints. Working software every week.

    You see working software every week, not slide updates. Stages ship independently — if priorities change at week 6, we ship what's done and re-scope the rest.

  4. 04Deliver & operate
    Monthly retainer Optional

    System, docs, runbook, keys.

    On delivery, we hand over the system, the documentation, the runbook, and the keys. We continue on a retainer if you want — but only if you want. Many clients take over from there.

07 · FAQ

About AI consulting & custom development.

Both. We do consulting — strategy, architecture, AI feasibility — but we ship the build. We are not a slideware firm; almost every engagement ends with us writing the code.
Series A through public companies. Our average client has 50-500 employees. We've done work for Fortune 500 divisions and two-person founder teams; the common thread is the project, not the company size.
Both. Most clients start with a fixed-scope build (clearer expectations) and continue with a monthly retainer (typically $8–25k/month) for operations and improvements. Pure retainer is also fine if you have continuous work and a known team.
Discovery call within a week. Scoped proposal in 1–2 weeks after the call. Project kickoff typically 2–4 weeks from proposal sign-off. We can move faster on emergencies — case-by-case.
Yes. Our team is in Canada and the United Kingdom; we've worked with clients in 14 countries. The constraint is timezone overlap for daily standups, but most clients prefer async plus a couple of weekly syncs anyway.
Engineers from Shopify, Vercel, AWS, OpenAI, Klarna, and Stripe. Designers from Apple and Atlassian. AI specialists with production experience pre-dating the current AI cycle. Most of us have been doing this for 10+ years; TIN has been operating since 2004.
Yes, as soon as the discovery conversation requires it. Mutual NDA before discovery is normal for us.
Only with your permission. About half our clients say yes; the other half stay private. Both are fine.
For fixed-scope builds: 30% on kickoff, 40% at midpoint, 30% on delivery. Retainers are invoiced monthly, net 30. Larger engagements ($200k+) can be customized.
We've shipped 130+ engagements since 2004 and missed timeline on three. In all three cases we ate the overage and finished the work. We're willing to put that in writing in the contract.
Yes. About 20% of our work is "rescue" — picking up where another team left off. We do a 2-week diagnostic before committing to a scope, because picking up other people's code is harder than greenfield.
Sometimes — usually when a client genuinely just needs a roadmap and has an internal team to build it. We'll tell you upfront if we think you'd be better served by another firm for pure strategy.

Book a discovery call. Thirty minutes, free.

We'll tell you honestly whether we should build this. We turn down about 30% of discovery calls. The other 70% turn into work we're proud of.

Mutual NDA before discovery No sales-team handoff You'll talk to an engineer
Engagements shipped130 since 2004
Senior team30 eng + design
Calls accepted70%
Calls we say no to30%