Founder, Director of Operations

Gratia Ionescu

Gratia is primarily responsible for infrastructure and operations.

Book an appointment
Strong Culture Formation ✦ Service Excellence ✦ Operational Efficiency ✦ Effective People Leadership and Development ✦ Flawless Channel Execution


An experienced operational leader with more than a decade of experience in the field. Ms. Ionescu is responsible for leading the infrastructure, technology, and programming teams at The Intelligent Network. She has led the development of TIN's core platform and is responsible for its continued evolution.


Gratia Ionescu is TIN's Director of Operations and Chief Information Officer. She is responsible for TIN's technology strategy, driving innovation through R&D, leveraging emerging technologies, and integrating TIN's core platforms to bring innovative solutions to our global clients. Gratia also oversees TIN's alliances, partnerships, and senior-level relationships with leading suppliers.

Gratia is a passionate advocate for gender equality in the workplace and is the executive sponsor for TIN's intern program.

Among her responsibilities:

  • Contribute to corporate strategy in the areas of product development, purchasing, distribution and operations to ensure that the company achieves its short and long-term objectives.
  • Direct, oversee and motivate the entire team at TIN.
  • Develop and implement policies and procedures to ensure that core operational functions.
  • Develop and control operational budgets to promote profitability and ensure the company has all requisite resources.
  • Direct and control development team to ensure that products are delivered in a timely manner.
  • Develop all necessary policies and procedures to ensure safe and healthy working environments across all company locations.
  • Evaluate overall company performance by gathering, analyzing, and interpreting data and metrics.
  • Act as the company’s main adviser on all issues relating to operational functions

My Availabilities

Let's make an impact on your community today!

Get in touch today!

We would love to find out about your community and share our ideas and experience

Contact Us Now!

Already know what you need?

We customise our services to help you solve complex challenges

View our services