Doctolib offers booking for 35 million patients and 135,000 health care practitioners. AirBNB has recently added experiences and online experiences to their services.
So what’s the difference between a smart booking system, and trusted pen and paper.
The difference is that throughout the world, mobile phones with multiple apps are available for online booking. Curb-side pick up, has become part of the vernacular, where you can message your service provider, and they will bring your product to your vehicle.
Modern booking system allows 2-way communication between the booker and the service provider, providing automated reminders, automated check-in, and automated follow up. Smart booking systems interact in real time with a small transmitter called a Beacon, installed at the service providers location. During Covid, there is clear benefit for having automated check-in with touch-less being the key word.
When most people think about booking systems, they think about booking an appointment with their hairdresser, doctor or their child’s teacher. When we think about booking, we think about booking for an entire association, a community, or a neighborhood using single sign-on, or social sign-on.
Why is this important?
Because some of the largest companies in the space have grown exponentially, by removing the friction from the booking process and delivering the services in line.
So what’s the difference between a smart booking system, and the booking system that restaurant up and using for 100 years with pen and paper?
The difference is that throughout the world, mobile phones with multiple apps are available for online booking. Curbside pick up has become part of the vernacular, where you can message your service provider, and they will bring your product to your vehicle. Our booking system allows to wait communication between the person booking the appointment, and the service provider, providing automated reminders, automated check-in, and automated follow up.
It works by allowing the consumer, if they so choose, to interact in real time with a small transmitter called a beacon, installed at the service providers location. During Covid, there is clear benefit for having automated check-in, because, similar to applications for automated and touchless check-in at hotels, there are clear health benefits. However, service provider have to be sensitive about privacy issues. Some consumers will not want to have their attendance tracked. So applications, and websites must give individuals the ability to delete their foot prints.
We create custom branded visual communication systems, that include video on-demand, live broadcast, and conferencing allowing you to create your own private network.
Some use page builders, site builders and others use opensource and commercial Content Management Systems. We discuss the pros and cons of each system and why it matters.
It's hard to deny the success of Nextdoor with 268,000 neighborhoods globally. The neighborhood-based social media app lets users provide feedback on local businesses.
